Services

We help you settle in Dresden

Practical orientation and hands-on support for your first weeks in the city.

Green trees and Dresden rooftops

Find our packages below

Practical relocation support, shaped around real life in Dresden.

Start clear

Admin, housing, family, daily life

Dresden-ready plan
Package overview

Choose the level of support that fits your move.

Our packages are built around scheduled live sessions (video calls or meetings in Dresden), plus the preparation and follow-up that make those sessions useful. You choose the level of support that fits your move.

Who are you?

Tell us whether you are moving alone or with kids. That helps us show the right level of support below.

Not sure yet? Start with a first orientation. Already know you need backup? Choose the fuller package.

Smart Start 01
€199

Know what to do first in Dresden.

In one 90-minute live session we sort your priorities and map what to tackle first in Dresden.

  • One 90-minute live strategy session, online or in person, with prep beforehand.
  • A tailored roadmap afterwards: what to do first, what can wait, and where to get help.

€100 toward Soft Landing or Family if you confirm within 90 days.

Soft Landing
02
€799

Local help with the first practical steps.

A local person turning your plan into progress on registration, housing, banking, or whatever cannot wait. We agree where your hours go first, so you are not left guessing after each session.

  • Includes everything in SMART START: the live orientation and a clear roadmap of what to do first.
  • Up to 4 hours of personalised support by video call and/or in person in Dresden, over 30 days.
    • Soft Landing topics: registration and bureaucracy, housing applications, banking and utilities, and the practical side of daily life in Dresden.
  • Between sessions we build your settling-in plan, line up documents and appointments, and make sure each live hour counts toward real progress. You leave with a written next-step summary when the package ends.

All prices shown are final prices. No VAT is charged under § 19 UStG.

Beyond the packages Request additional support

Need help with one specific thing?

Hourly support for one appointment, letter, or task. €75 per hour, two-hour minimum. Video or in person in Dresden.

  • Someone with you at an appointment
  • Help with an official letter
  • One focused admin task
Choose hourly support

Need something more tailored?

For a housing-heavy search, several appointments, company relocation, or another scope we need to shape first. Tell us what you need and we will propose a clear scope and price by email. The order becomes binding only after payment, and no work starts until then. Where hourly support fits, the rate is €75 per hour with a two-hour minimum.

Choose custom quote
Contact us

Tell us what you need

Tell us a little about your move. We will review your request and come back with the most useful next step, whether that is a package, hourly support, or a response to your question.

Sending a request is non-binding. No booking or support time is reserved, and no payment is due yet. The order becomes binding only after payment, and no work starts until then.

FAQ

Common questions

A few things clients often ask before booking.

What do package hours mean?

The hours in each package are live time together: scheduled video calls and/or in-person meetings in Dresden. We also prepare for your sessions, research useful local options, coordinate practical next steps, and send written follow-up. That background work shapes your settling-in plan and written next-step summary, not only session prep, and it does not use up your live hours. For in-person meetings, travel and waiting time within Dresden count as support time. Appointments outside the city can be arranged separately. If your move needs a large amount of additional research, repeated third-party contact, many property viewings, or ongoing support beyond the priorities we agree, we will simply discuss the best next step with you before doing extra work.

Can I book help for one specific task or appointment?

Yes. Focused hourly support is available at €75 per hour, with a two-hour minimum. You can book Additional Support directly for a specific appointment, practical language support, help understanding an official letter, or another focused administrative task. The same hourly rate can also apply when we agree hourly work as part of a custom scope, or if you need more support after a package. For in-person meetings, travel and waiting time within Dresden count as support time. If you need broader, ongoing, housing-focused, or company relocation support, we will suggest a clear custom scope and price before beginning.

What if I need more support after my package?

That is completely fine. We can continue with hourly support at €75 per hour, or agree a tailored scope if your next steps need a more focused or ongoing plan. We will always discuss the best option with you before doing work outside the original package.

Is housing search included in the standard packages?

We can help you understand the Dresden rental market, prepare application documents, plan a viewing strategy, and use your support time where it will help most. If you need a dedicated property search, repeated viewing support, or a more intensive housing-focused service, we can discuss a tailored scope.

Can I apply Smart Start to a larger package?

Yes. If you continue with Soft Landing or Soft Landing Family within 90 days of your Smart Start session, we apply €100 of your Smart Start fee to that package. Confirm by email within those 90 days. Because Soft Landing already includes the orientation and roadmap, we do not start that part from scratch. We refresh it lightly and move faster into the practical support. The credit can be used once per client or household.

What is outside the service?

unpackdresden is here for practical relocation guidance and support. Some decisions need an authorised professional or official body, for example, individual legal or immigration advice, insurance recommendations, tax advice, medical advice, or authority decisions. When that happens, we help you understand who the right next contact is. We cannot guarantee housing, appointments, Kita or school places, benefit eligibility, or authority decisions, and we do not represent clients before authorities or submit applications on their behalf.

How do you work with clients?

We begin by understanding your situation, timing, and priorities. Then we agree where your support time will make the biggest difference. Depending on what you need, that can include live planning sessions, appointment preparation, in-person support in Dresden, local-resource research, checklists, and written next steps. You will always know what we are focusing on and what comes next. If something falls outside the agreed support or needs a specialist, we talk it through with you first.