Overview of services by package
Use this page to see what each package can cover.
Smart Start is the roadmap. Soft Landing adds hands-on help with the first practical steps. Soft Landing Family includes that, plus Kita, school, and family life in Dresden.
Map your relocation
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Relocation roadmap
Smart Soft FamilyDuring your live session, we review your situation and build a prioritised roadmap for moving to Dresden. We explain how steps usually fit together before and after arrival, and you leave with a clear sense of what to tackle first and what can wait.
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German bureaucracy orientation
Smart Soft FamilyWe explain how German administration tends to work so you can prepare with more confidence. This includes practical orientation around registration and residence appointments, typical document standards, the health-insurance landscape, and the questions you may need to clarify with your employer or insurer.
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Housing and household logistics
Smart Soft FamilyWe prepare you for the Dresden rental market: what landlords commonly expect, how applications and leases usually work, how to organise your documents, and how to approach viewings with more confidence. We can also help you understand utilities, banking routes, and the practical household steps that follow a move. For a dedicated property search or a larger number of viewings, we can agree a tailored scope.
Navigate German bureaucracy
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Address registration
Soft FamilyWe explain the Anmeldung process, help you prepare the usual documents, and support you in finding the right appointment route. If it is useful, we can prepare together for the appointment so you know what to expect.
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Immigration and residence
Soft FamilyWe help you understand the practical steps around residence appointments, organise documents, and prepare for communication with the right office. Where appropriate and feasible, we can accompany you to an appointment in Dresden for practical support. For individual legal immigration advice or representation, we help you identify the right authorised specialist.
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Health insurance
Soft FamilyWe explain how the German health-insurance system is structured, help you understand the usual next steps, and prepare useful questions for your employer, insurer, or an authorised adviser. For a personal insurance recommendation, we point you to an authorised adviser.
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Employer and payroll readiness
Soft FamilyWe help you understand the usual onboarding sequence after arrival, from registration and tax-ID questions to the topics you may need to clarify with your employer, insurer, or payroll team.
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Bank account
Soft FamilyWe explain common account-opening routes, the documents typically requested, and what verification usually involves. We help you prepare for the process so it feels straightforward.
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Household setup
Soft FamilyWe help you understand how everyday household setup works in Dresden, including electricity and utility choices, internet and mobile options, and the Rundfunkbeitrag. We help you focus on the practical next steps that make a new home feel functional.
Start living locally
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Getting around
Soft FamilyWe explain how people get around Dresden in practice: ticket options, the Deutschlandticket, biking, resident parking, and useful local apps. The goal is confidence in everyday routes and routines.
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Shopping and essentials
Soft FamilyWe cover supermarket and drugstore basics, specialty shopping, Pfand returns, delivery options, and the small everyday systems that are easier once someone explains them.
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Rhythms and routines
Soft FamilyWe explain Sunday closures, public holidays, and how pharmacy rotations work for late-night needs, so daily life feels less surprising from the start.
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House rules and recycling
Soft FamilyWe help you understand waste separation, recycling rules, and shared-building expectations such as Ruhezeit, so you can settle into your home with confidence.
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Health and emergency basics
Soft FamilyWe provide practical local orientation for unexpected health situations: where to look for urgent non-emergency care, emergency pharmacies, on-call doctors, and when to call 112 for emergencies or 116 117 for urgent but non-life-threatening help outside normal practice hours.
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Social norms and culture
Soft FamilyWe explain the everyday habits that shape life in Germany, from communication style and neighbourly expectations to punctuality and local etiquette, so interactions feel easier to interpret.
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Integration and leisure
Soft FamilyWe point you toward language courses, clubs, and activities that match your interests, helping you start building a life in Dresden beyond paperwork.
Settle your family
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Daycare and after-school care
FamilyWe help you understand how Kita and Hort processes work in Dresden, what different care models look like, and how to sequence applications, document gathering, and follow-ups for your family's timing.
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School enrollment
FamilyWe explain how school enrollment works in Saxony, including catchment-related questions, mid-year arrival, which documents to gather, and the practical steps that help you prepare without missing deadlines.
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Family benefits
FamilyWe help you understand where to start with family-related processes such as Kindergeld, Elterngeld, and Elternzeit, which documents may matter, and which deadlines are worth keeping in view. For eligibility decisions or detailed claim support, we point you to the relevant authority or qualified adviser.
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Health documentation
FamilyWe help you organise vaccination records, health documents, and translations that Kita or school may ask for soon after arrival, so you are not scrambling when a form arrives.
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Healthcare coordination
FamilyWe help you find useful starting points for English-speaking paediatricians and specialists in or near your likely neighbourhood, prepare for appointments, and understand how routine outpatient care and referrals usually work.
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Hobbies and community
FamilyWe point your family toward playgrounds, parent networks, clubs, music schools, and community activities matched to your area and your children's ages, so everyday family life can start feeling familiar sooner.
Additional Support can also be booked directly for one specific appointment, practical language support, an official letter, or another focused administrative task.